About HomeWell Care Services
HomeWell Care Services is a locally owned home care agency providing personalized, non-medical in-home care. Our focus is on thoughtful care planning, strong relationships, and dependable support that helps individuals remain safe, comfortable, and independent at home.
We are intentionally building our company with quality and culture in mind — not volume for volume’s sake.
About the Role
We are seeking a Care Manager to join our growing team. This role is responsible for new client assessments, care plan development, caregiver communication, and scheduling coordination, while also playing an important role in shaping how care is delivered as we grow.
Unlike many Care Manager roles in the industry, this position is not designed to be high-volume or purely transactional. We want someone who values doing things well — building relationships, thinking through care needs, and supporting caregivers — rather than simply moving fast to keep a schedule full.
This role works closely with care leadership and is well-suited for someone with home care experience who is dependable, personable, responsive, and interested in growing into greater responsibility over time.
What Makes This Role Different
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Smaller, more intentional caseloads so assessments and care plans can be done thoughtfully
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Support and mentorship from care leadership, not a “figure it out on your own” environment
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Real influence on care culture, including input on caregiver skill sets, staffing needs, and care standards
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Relationship-focused, with time and expectation to communicate well with clients, families, and caregivers
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Designed to grow as the company grows, rather than being a static or burnout-prone role
Key Responsibilities
Client Care & Assessments
- Conduct in-home assessments for new clients
- Develop individualized care plans that reflect client needs, preferences, and safety considerations
- Review and update care plans as needs change
- Serve as a point of contact for clients and families
Caregiver Communication & Support
- Clearly communicate care plans and expectations to caregivers
- Provide ongoing guidance and support to caregivers
- Assist with caregiver matching and placement
- Help ensure consistency, quality, and continuity of care
Scheduling & Coordination
- Manage caregiver schedules and assignments
- Respond promptly to scheduling changes and call-outs
- Help ensure coverage and continuity of care
- Coordinate care changes as client needs evolve
Care Culture & Team Support
- Work collaboratively with care leadership to shape care standards and expectations
- Provide input on caregiver skill needs and staffing gaps (e.g., float or overnight coverage)
- Be a steady, reliable presence for caregivers and clients
Additional Support
- Occasional hands-on shift coverage if needed (not routine)
- Support overall care quality, communication, and responsiveness
Qualifications
Required
- Experience in home care or a related caregiving coordination role
- Strong organizational and communication skills
- High level of dependability and follow-through
- Warm, empathetic, and professional demeanor
- Ability to manage multiple priorities calmly and thoughtfully
Preferred
- Experience conducting client assessments or care intakes
- Experience supporting or coordinating caregivers
- Familiarity with home care scheduling or management software
- Background in healthcare, social services, or caregiving support
The Ideal Candidate
- Cares deeply about people and relationships
- Is organized, responsive, and reliable
- Communicates clearly and kindly
- Is comfortable working closely with leadership
- Wants to help build something well, not just maintain the status quo
- Is interested in long-term growth within a home care agency
Why Join HomeWell Care Services?
- Supportive, values-driven leadership
- Time and space to do care coordination well
- Opportunity to help shape systems and care standards
- Meaningful relationships with clients and caregivers
- A role that grows as the company grows
